Presales Engineer- Dell Servers & Storage

The ExpertConnect Partner Funded Presales Engineer position focuses on supporting ECT DATA account executives/ISRs and customers providing technical answers and sales assistance on Partner’s products. They help to streamline sales processes, educate AE’s/ISRs on technologies, products and resources, engage with customers and generally help ECT DATA sell more funded Partner’s products.

Key Responsibilities

· Responsible for answering presales technical and non-technical questions while educating AEs/ISRs on funded Partner’s products to so they become as self-sufficient as possible.

· Become an expert on all funded Partner’s products and services.

· Execute sales tactics and engage in sales opportunities with AEs/ISRs and Customers to develop, architect and position funded Partner’s products and services.

· Develop and communicate sales tools to assist AEs/ISRs in providing funded Partner solutions to their customers.

· Liaison between AEs/ISRs and funded Partner for special pricing requirements where necessary.

· Responsible for reviewing quotes/configurations and orders, creating solution designs, and identifying potential add-on opportunities.

· Analyzes funded Partner sales at ECT DATA and within the IT marketplace to find opportunities to drive more business.

· Engage with and cultivate relationships with funded Partner’s employees to drive more business.

· Conducts conference calls and customer presentations as necessary.

· Administers and manages various funded Partner tools to leverage them to drive business.

· Tracks and manages sales forecasts on funded Partner’s products and services.

· Obtains relevant industry and partner certifications and attends approved outside trainings.

· Works with other departments at ECT DATA to ensure sales and logistics processes are streamlined and optimized to maximize sales.

· Works with AEs/ISRs, when required, to help administer bid requests, deal registrations and other associated funded Partner’s programs and processes.

· Performs other tasks as mutually agreed upon by ECT DATA and funded Partner.

The ExpertConnect Partner Funded Presales Engineer is measured on revenue and profit of supported category as well as activities including: number of engaged opportunities, customer interaction, efforts to attach and grow sales, engagement with the ECT DATA sales force and other metrics.